What Makes it Ridiculously Awesome
Create your own unique look with our Shoulder Strap -
● Compatible with all of our Convertible Bags and Crossbodies
● Adorned with our signature logo claw hooks
Thickness: 15mm, Drop: 20 ¼” - 24 ⅛". Made in Mexico.
- Reviews
- Questions
- section
- grocery store
- clasps
- ends
- problem
- something
- look
- purse
- strap
- size
United StatesI love the look of this strap but am not in love with it because of the way it goes together. I was in the grocery store and the strap came completely undone and my purse fell to the floor. This isnt a problem with the clasps on the ends. Those are sturdy. Its got something to do with the middle section where you can adjust the size.
Hi Jennifer! We're so sorry to hear about your strap and the incident at the store. The strap you received clearly fell short of the high expectations we have on quality. We're going to reach out to you directly to get this resolved quickly. Very sorry for the inconvenience. ~Viva Consuela
United StatesDisappointed that this extra strap won’t stay fastened together. I’ve had it fall apart off of my shoulder multiple times. I’m constantly checking it to make sure that it is secured together while I am out.
Hi Jessica- We're so sorry to hear about your strap! We're reaching out to you directly to get this issue resolved. Viva Consuela
